#Spotify customer service refund update#
#Spotify customer service refund plus#

I’m not one who ever gets upset with customer service reps but this is unacceptable that I needed to write a review.ĭon't waste your time signing up and expecting the advertised Google home miniĭon't waste your time signing up and expect to get the advertised google home mini these absolute con artists will do everything conceivable to get out of fulfilling there promise. Even if because the promotion said until supplies last, be aware of that because I asked him if that is why and he claimed I was wrong and the ad wouldn’t be wrong saying 6/10/19 god check the online reputable articles and screenshots of Spotify ads. By the way today is 5/17/19 and he claimed it expired 5/14/19. HORRIBLE SERVICE KNOW YOUR PRODUCT AND PROMOTIONS!!! Made me disgusted with Spotify and now I may not sign up with premium. For an employee who is unaware of promotions and claiming all the screenshots I had were not valid is ridiculous. I even asked him to check their list of recent promotions and he ignored everything. I deleted my original screenshot so I found these other ones and he disregarded everything.

And had the worst customer experience I’ve ever experienced. I went on the online chat for Spotify with Edward F. The ad said it expired 6/10/19 and I even researched online and many reputable articles also stated this and I also found other screenshots of online advertisements. I saw an Instagram advertisement for a promotion of Hulu and Spotify having a combo deal for one month free and then both services for $9.99. That would be much better than the text ' support' Good bye spotify and thanks for making a bad situation even worse So now I no longer have hulu ( not my choiceL or spotify ( my choice after the lack of customer support) In addition is it so hard to have a phone where I can talk to someone and explain myself to an actual person.

#Spotify customer service refund update#

I was already a user and all I did was update payment info. I understand the promotion is over but I had it prior to being over. Spotify customer service basically was like oh well too bad the promotion is over. This caused our Spotify payment to fail (which was corrected with a different card asap) problem however is that when we added the new payment we lost our access to Hulu. Short story is that my debit card recently got compromised and so we had to cancel it so that we wouldn't get any more payments not from us. Canceled today due to unsupportive and lack of customer focused customer service.

#Spotify customer service refund plus#

Spotify premium user for 7 plus years now. Spotify premium user for 7 plus years… but canceled today